UPDATE - 1st November 2022

CWU withdraws Industrial Action dates

We wanted to let you know that the Communication Workers Union (CWU) has announced it has withdrawn planned rolling strike action dates which was due to take place later this week and next week (2,3,4,8,9 and 10 November).

As a result of these strikes being withdrawn, services will now operate normally this week and for the majority of next week.

New national strike action dates

The CWU has however, notified us they plan to call on their members who collect, sort and deliver parcels and letters to take two days of national strike action on Saturday 12 and Monday 14 November 2022. We will operate the same contingency and recovery plans as we have in previous national strike action.

We’ll be back in touch with more detailed information about services on Saturday 12 and Monday 14 November, but in the meantime there’s more information online which we’re keeping up to date.

UPDATE - 28th October 2022

The Communication Workers Union (CWU) has notified us they plan to call on their members who collect, sort and deliver parcels and letters to take six days of strike action in November.

What does this strike action mean for our services?

In the event this planned strike action takes place, it is different to the national strike action which has previously taken place. Your collection and delivery services will be directly affected on some of these days of strike action, not all days. This is because CWU members in different parts of Royal Mail are each taking one day of strike action over a three-day period in w/c 31 October and again in the following week, w/c 7 November. We’ve summarised the impact we expect these strikes to have on services, in the table below:

Strike Date	Which parts of Royal Mail are taking strike action?	How are services affected?
Wednesday 2 November & Tuesday 8 November 2022	Distribution Centres National Distribution (HGV drivers)	Normal business collections operating Normal deliveries operating Some high-volume collections from customers will not operate
Thursday 3 November & Wednesday 9 November 2022	Mail Centres – Parcel and Letter Processing and Collection teams based in Mail Centres	Some business customer collections will not take place Limited collections from Post Offices and postboxes Normal deliveries operating, but with fewer items than usual
Friday 4 November & Thursday 10 November 2022	Delivery Offices and Collection teams based in Delivery Offices	Some business customer collections will not take place Limited collections from Post Offices and postboxes No normal parcel deliveries, no delivery of letters Delivery of Special Delivery items and Tracked 24 parcels (as resources allow) Delivery Offices and Customer Service Points closed

Information about deliveries

Strike action in delivery offices will take place on Friday 4 November and Thursday 9 November. Customers will not receive a delivery on those days except for Tracked 24 and Special Delivery items. Customer Service Points will be closed on those days and Redelivery and Parcel Collect services won`t be operating.

Information about delays

Although deliveries will take place every day except Friday 4 November and Thursday 9 November, strikes elsewhere in Royal Mail mean there will be delays to the items being collected, processed and delivered during this period.

Business Collection Information

Business collections are performed by a number of Royal Mail teams. They’re taking strike action on different days which means your collection will be affected on one day during each week of strike action takes place.

Larger vehicle collections are more likely to be affected on 3 and 9 November and smaller van collections on 4 and 10 November. However, the nature of these strikes means we won’t be able to confirm in advance which day your collection will be affected.

Strike Date	Collection services operating	Collection services not operating
Thursday 3 November & Wednesday 9 November	Business customer collections performed by delivery offices	Business customer collections performed by mail centres
Friday 4 November & Thursday 10 November	Business customer collections performed by mail centres	Business customer collections performed by delivery offices/delivery teams

Royal Mail Updates

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further national strike action on the following dates:

• Friday 30 September 2022 and Saturday 1 October 2022
• Thursday 13th October 2022
• Thursday 20th October 2022
• Tuesday 25th October 2022
• Monday 28th November 2022

Further dates have also been announced by the CWU for functional strike action which impacts parts of our operation on the following:

• Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022
• Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022
• Network: 2nd, 8th, 14th, 23rd, 30th November 2022

Unfortunately, this strike action is likely to cause disruptions to our usual delivery times for First Class, 24 & 48 postal services and we will be unable to guarantee Royal Mail next day services on the above dates.

Our DPD next day service will be operating as normal.

Starting Monday 30th October, as a result of price increases from our delivery service suppliers, we are making a few changes to our prices and have increased the options available.

1^st Class postage

£1.45 (up to 6 keys)

£2.45 (more than 6 keys)

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Royal Mail 24 Tracked Service:

£3.55 for letters and £4.95 for parcels.

DPD Next Day

£6.50.